Question 1

What tyre sizes do you stock?

Accepted Answer

Call the Mitcham workshop with the tyre size and vehicle details. The team can discuss the appropriate tyre route and current availability before you travel.

Question 2

What's the difference between new and part-worn tyres?

Accepted Answer

New tyres come with full manufacturer warranties and maximum tread depth (typically 7–8mm). Part-worn tyres are quality-checked used tyres that meet UK legal requirements (minimum 2mm tread depth) and offer a budget-friendly option. All our part-worn tyres are thoroughly inspected for sidewall integrity, tread depth, and structural damage before sale. For safety-critical vehicles or high-mileage drivers, we recommend new tyres.

Question 3

How often should I check my tyre pressure?

Accepted Answer

We recommend checking tyre pressure at least once a month and before any journey over 50 miles. Correct pressure improves fuel efficiency by up to 3%, extends tyre life by up to 25%, and is critical for safe handling. Your recommended pressures are in the driver's door jamb or owner's manual. We offer free tyre pressure checks — no appointment needed.

Question 4

What is the legal minimum tyre tread depth in the UK?

Accepted Answer

The legal minimum tread depth in the UK is 1.6mm across the central three-quarters of the tyre, around the full circumference. However, most tyre manufacturers and safety organisations recommend replacing tyres at 3mm, as wet-weather braking distances increase significantly below this threshold. A tyre below the legal limit carries a fine of up to £2,500 and three penalty points per tyre.

Question 5

How long does alloy wheel refurbishment take?

Accepted Answer

Timescales depend on the wheel condition, repair route and chosen finish. The workshop can discuss the current assessment route and expected timing after inspecting the wheels.

Question 6

Can all alloy wheels be refurbished?

Accepted Answer

Most alloy wheels can be refurbished, but there are exceptions. Wheels with structural cracks, severe corrosion penetrating the alloy, or damage to the bead seat area may not be safe to refurbish. We inspect every wheel before quoting — if a wheel is beyond safe repair, we'll tell you honestly rather than proceed with cosmetic work that masks a structural issue.

Question 7

Where are you located and what are your opening hours?

Accepted Answer

IQ Tyres is located at Unit 8, 2 Corporation Cottage, Carshalton Road, Mitcham CR4 4HU. We are open Monday to Saturday 09:00–18:00. Call before travelling to discuss the appropriate workshop route.

Question 8

Do I need to book an appointment?

Accepted Answer

Appointments are recommended for most services to guarantee your time slot and ensure we have the right parts in stock. However, we do accept walk-ins for tyre pressure checks, free tyre safety checks, and minor puncture repairs subject to availability. For alloy refurbishment and bodywork repairs, please book in advance via our online booking form or by calling 07904 962265.

Question 9

Can you colour-match paint for bodywork repairs?

Accepted Answer

Yes. We use advanced computerised colour-matching technology to ensure a precise match to your vehicle's original paint code. We can match any manufacturer colour code or custom paint. For metallic, pearlescent, and tri-coat finishes, we use a multi-stage mixing process to achieve an accurate match. We recommend bringing your vehicle in for a free estimate before booking.

Question 10

Do you provide a warranty on your work?

Accepted Answer

Warranty terms depend on the work and materials involved. Ask the workshop for the current written terms before approving a repair or replacement.

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